How to Manage Photos for My Property

High-quality photos are essential to your property's success on Holidu. They're often the first thing potential guests see when browsing your listing, and they directly impact your booking rates. This guide will walk you through everything you need to know about managing your property photos on Holidu.

Why Professional Photos Matter

Professional photography can make a significant difference to your property's performance. Here's why investing in quality images matters:

• First Impressions: Photos are the first thing guests see when they discover your listing. High-quality images create a strong first impression and capture attention immediately.
• More Bookings: Properties with professional photos receive up to 5 times more bookings than those without. Professional content helps your property stand out and gives guests confidence to book.
• Accurate Expectations: Professional photographers have the experience and equipment to show your property in the best light while remaining truthful, so guests know what to expect on arrival.
• Highlighting Unique Features: Professional photographers know how to showcase the special features and amenities of your property to attract guests looking for that specific type of stay.

Holidu's Professional Photography Service

Holidu offers a free professional photography service in our Focus Regions. Our local photography team understands what works in each market and can help showcase your property effectively.

Service Availability and Eligibility

The professional photography service is only available in Focus Regions. Please note the following:

• In certain areas, the service may not be available.
• Availability depends on photographer coverage in the specific geographic area.
• Not all properties are automatically eligible.

If you're unsure whether your property qualifies, use the Assistant feature to inquire about professional photography availability for your specific location.

Important Information About Professional Photos

• Photos taken by Holidu professionals are not reviewed before they go live on your listing. Our photography team selects and orders them based on channel performance data.
• All hosts, including those with professional Holidu photos, can fully manage and customize their galleries.
• Holidu keeps a backup of all professional photos. If you accidentally delete one, you can contact support through the Assistant to have it restored.
• Professional photos are the property of Holidu and are not available for purchase by hosts.

Uploading Your Own Photos

Whether you're supplementing professional photos or uploading your own images, follow these best practices to maximize your listing's appeal:

Photo Quality Guidelines

• First Photo Placement: The first photo in your gallery is used as the main display image across all partner channels. Choose your best image for this position.
• Gallery Order: The order of your photos affects booking performance. Use high-quality, well-lit photos for your cover shot and the first few images in your gallery.
• Lighting: Use good lighting to capture the best shots of your property. Natural light works best for most rooms.
• Wide Angles: Use wide-angle shots to capture the full scope of each room and space in your property.
• Minimum Photos: Upload at least 10 photos to give potential guests a comprehensive view of your property.

Technical Requirements

• Format: Supported formats are JPG, PNG, HEIC/HEIF, WebP, TIFF, and AVIF, within the platform's file-size limits.
• Orientation: Photos must be in landscape orientation.
• Minimum Resolution: 1,024 × 768 pixels.
• Recommended Resolution: 2,000 pixels on the long edge for high-quality images.
• Video: Videos are not supported. Images only.

How to Add, Delete, and Reorder Your Photos

Managing your photo gallery is straightforward. Follow these steps to update your property images:

Step-by-Step Instructions

1. Log in to your Holidu host account and select the property you want to edit.
2. Click the Photos tab in the property navigation bar.
3. To add new photos, click Add Photo and upload images from your device. If you're using the Holidu app, you'll need to allow Holidu access to images from your phone first.
4. To delete a photo, click on it and select Delete, then confirm your action. Remember that Holidu keeps a backup of all photos, so if you accidentally delete an image, you can request it to be restored through the Assistant.
5. To reorder your photos, click and hold a photo, drag it to the position you want, and drop it in place.
6. Click Save changes after any edit to ensure your updates take effect across all channels.

Photo Management Best Practices

• Review your gallery regularly and update photos seasonally if your property changes appearance.
• Keep your cover photo (first image) fresh and compelling to maximize click-through rates.
• Ensure all photos are clear, bright, and free of clutter to present your property in the best light.
• Include photos of key amenities, outdoor spaces, bedrooms, bathrooms, and common areas.
• Be honest and accurate in your photos so guests know exactly what to expect.

Need Additional Help?

If you have questions about managing your photos, encounter technical issues, or need assistance with photo restoration, use the Assistant feature to get support. Our team is here to help you make the most of your property's visual presentation on Holidu.