Where can I configure amenities?

Configuring amenities on your Holidu listing is straightforward and helps guests find your property based on the features that matter most to them. Follow these steps to update your amenities at any time.

How to configure amenities on your property

1. Log in to your Holidu account
2. Select the property you wish to modify
3. Scroll down and click on "Amenities"
4. Activate or deactivate any amenities by selecting or unselecting them
5. Changes are saved automatically — updates may take up to 24 hours to appear across all booking platforms

After updating your amenities, make sure to update your property description to reflect any changes.

Top amenities guests ask about before booking

Guests often request specific information about amenities before deciding to book. These are the amenities our Customer Service team receives the most inquiries about:

• Wi-Fi — Is the connection suitable for video calls and remote working?
• Pets — Do you allow pets? If so, specify the number or type accepted
• Baby equipment — Are baby cots and high chairs available? How many? Is there an extra fee?
• Bicycle/motorbike storage — How many spaces? Is storage inside, outside, or sheltered?
• Early check-in and late check-out — Is there an extra charge?
• Air conditioning — Which rooms have it? (Note: A/C can only be configured if available throughout the property)
• Parking — Is it at the property or nearby? Are spots shared or private?
• Accessible access — Is there step-free entry? Is the interior suitable for people with reduced mobility? Is there a lift?
• Heated pool — Is it heated year-round? Is there an extra charge?
• Shared pool — How many other guests share it?

If an amenity cannot be configured in the system, you can include it in your property description text instead.

Best practice: Offer amenities for free when possible

Adding amenities with extra fees can discourage bookings. We recommend providing amenities at no additional cost whenever feasible. This approach makes your property more attractive and competitive on all booking platforms.

Important reminders

Keep your amenity configuration accurate and up-to-date. Any discrepancies between what you configure and what guests actually receive can result in booking cancellations or compensation claims.

If you make changes that affect existing reservations:

• Always notify guests who would be negatively affected by the changes
• Obtain written confirmation that they accept the new configuration
• Give guests a clear deadline to respond
• If guests refuse the new terms, offer free cancellation
• Consider offering a discount to retain the booking while maintaining goodwill

Legal requirement: Any amenity you configure must be legally available for free and accessible at all times — unless a fee applies. Amenities with mandatory fees cannot be configured as such and won't be filterable on booking platforms.