How do I set up check-in and check-out day and time restrictions for my property?

Managing check-in and check-out flexibility is essential for balancing guest convenience with smooth property operations. At Holidu, you can set both the specific days guests can arrive and depart, as well as the exact times for check-in and check-out.

Why set restrictions?

While we recommend offering maximum flexibility to improve booking rates, setting clear restrictions helps you manage turnovers efficiently and maintain property standards. Guests appreciate knowing exactly when they can arrive and when they must leave.

Setting check-in and check-out times

  1. Log in to your Holidu account and select your property
  2. Navigate to Configuration > Arrival & departure info
  3. Scroll to the Check-in and Check-out time section
  4. Click Edit
  5. Enter your check-in window (for example, 16:00–20:00) and check-out time (for example, 10:00)
  6. Click Save to confirm

Setting check-in and check-out day restrictions

You can configure day restrictions from two locations:

Option 1: Via Pricing

  1. Go to Configuration and click Pricing
  2. Find the season you want to update and click Edit
  3. Select which days allow check-in and check-out (or use Select/Deselect all)
  4. Click Save

Option 2: Via Calendar

  1. Go to Calendar and select your desired period
  2. Click Edit on the season panel
  3. Choose your preferred check-in and check-out days
  4. Click Save

Pro tip for success

Allow check-ins and check-outs on all days of the week whenever possible. Properties with flexible arrival and departure schedules typically receive more bookings. Use time restrictions rather than day restrictions to maintain smooth turnovers while staying competitive.

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