If you charge extra fees for your property, guests need to know the exact amounts upfront. By law, all fees must be communicated before a booking is confirmed. Learn how to set and manage all your additional fees in Holidu.

Additional Fees

You can find and manage all extra fees directly in the "Additional fees & Protection" section of your Holidu listing.

Here are the types of fees you can set:

• Cleaning fee – A fixed amount you charge guests for end-of-stay cleaning. The cleaning fee is never collected on-site by the host: guests pay it at the time of booking through the channel used for the booking.
• Security deposit – A fixed amount you collect to cover potential damage to your property (recommended). It must be charged before or at check-in and is refunded unless damage occurs. For Airbnb bookings, this is handled under their AirCover protection.
• Additional fee per guest, per night – An extra charge for each guest beyond a certain number (up to your property's maximum capacity). This lets you offer lower prices for smaller groups while keeping the full property available. Per-guest fees apply uniformly across all seasons — they can't be set seasonally.
• Taxes – Any mandatory governmental or regional tax (Eco tax, Tourism tax, Camping tax, Other tax). The amount valid on the day of check-in (per local regulation) is what applies — even if it changed since the booking was made. Depending on the channel or region, taxes may be collected on-site or included automatically in the booking price.

How to set these fees:

1. Log in to your Holidu account and select the property you want to edit.
2. Go to Configuration → Additional fees & Protection, then click Edit.
3. Enter the fees you want to apply.
4. Click Save at the bottom of the page when you're done.

Amenities with extra fees

In the "Additional fees & Protection" section, you can also set charges for certain amenities. Options include:

• Bikes / E-bikes
• Electricity fee
• Pets fee
• Bed linen
• Towels
• Beach/pool towels
• Breakfast
• Crib
• High chair

Note: Booking.com automatically charges guests for additional fees such as bed linen, towels, and electricity. Airbnb automatically charges for bed linen and, if configured, the pet fee — guests pay it at the time of booking and it appears in your payout, and Airbnb's commission applies to it. If an extra pet fee is required, this must be configured on Airbnb.

Non-configurable fees

Some fees — like late check-in/late check-out or special service charges — can't be configured directly in your Holidu account.

You can, however, create a custom property description and include these details yourself. That way you can add any relevant information about on-site charges or specific service fees in your own words.

Important reminder: By law and per channel rules, you can't charge fees based on consumption units (for example, per kWh, litre, or kg). All fees must be set per night or per stay.

If you're unsure which fees are common in your region, our local teams can advise on what's typical for your market.