Important: This process can only be completed by the host (the primary holder on Holidu).

We'll guide you step by step through the verification process for your incorporated partnership (GbR or Grundstücksgemeinschaften). The process is secure, and you'll provide your information in a protected online environment.

Understanding: Incorporated vs. Unincorporated Partnerships

⚠️ Important: Know the difference

An incorporated partnership IS registered in a trade/commercial register (e.g., KG, OHG, GmbH & Co. KG in Germany, GbR, Grundstücksgemeinschaften). These are separate legal entities and must onboard as Organization.

An unincorporated partnership is NOT registered in a trade/commercial register and is NOT a separate legal entity. Partners are personally liable.

Rule of thumb: If your partnership has a Handelsregisternummer (DE), is in the Registre du commerce (FR), or is listed in any official commercial register → you are an Organization with Incorporated Partnership structure.

Supported Countries for Incorporated Partnerships (GbR/Grundstücksgemeinschaften)

The "Incorporated Partnership" entity type is available for hosts in the following countries:

• Germany — GbR (Gesellschaft bürgerlichen Rechts), Grundstücksgemeinschaft, KG, OHG, GmbH & Co. KG
• France — EIRL, SARL, SAS, EARL
• Spain — SL, SA, Cooperativa
• Switzerland — GmbH, AG, Genossenschaft
• Austria — GmbH, OHG, KG
• Italy — SRL, SPA, Società in nome collettivo
• Netherlands — BV, NV, Eenmanszaak (with business registration)

Step 1: Verify Your Partnership Details

Before You Start: Have these documents ready

• Trade register extract (Handelsregisterauszug, Registre du commerce, or equivalent) — must be current and show all partners
• Constitutional document (partnership agreement, articles of association)
• ID document(s) of the legal representative(s) (passport, national ID card, or driver's license)
• Tax ID document showing the company registration number

Steps to Complete Partnership Verification

1. Log in to Your Holidu Account

• Log in and go to the 'Account' tab
• Click 'Validate' to start the verification process

2. Select Organization and Partnership Type

• Choose Organization as your account type
• Select Incorporated Partnership (GbR/Grundstücksgemeinschaften) or the equivalent for your country
• Enter your company's legal name exactly as it appears in the trade register

3. Enter Partnership Details

• Provide your trade register number (Handelsregisternummer)
• Enter the company's official address
• Provide your company's tax ID (Steuernummer or VAT number)
• Upload a current trade register extract (not older than 3 months)

4. Identify Legal Representatives

• List all partners or authorized representatives of the partnership
• Indicate who has signing authority and decision-making power
• For each representative, note if they have ownership greater than 25%

5. Verify Identity of Legal Representatives

Instant Verification (recommended):

• Select the country of issuance and document type (passport, driving license, or ID card)
• Scan the QR code with your phone and take clear photos of the document
• Verification is typically immediate

Manual Upload:

• Choose the document type and upload high-quality photos of both sides
• Click 'Next' to submit
• Verification can take up to 72 hours

Documents Required for Incorporated Partnerships

Germany (GbR, Grundstücksgemeinschaft, KG, OHG):

• Handelsregisterauszug (trade register extract) — current
• Gesellschaftsvertrag (partnership agreement)
• Gewerbeschein (business registration certificate)
• Steuernummer or VAT registration document

France (EIRL, SARL, SAS, EARL):

• Extrait Kbis (business register extract) — current
• Statuts de la société (articles of association)
• SIREN/SIRET registration document

Spain (SL, SA, Cooperativa):

• Certificado de registro mercantil (commercial register certificate) — current
• Escritura de constitución (articles of incorporation)
• CIF (company tax ID) document

Switzerland (GmbH, AG, Genossenschaft):

• Handelsregisterauszug (commercial register extract) — current
• Gründungsurkunde (articles of association)
• UID registration document

Austria (GmbH, OHG, KG):

• Firmenbuchauszug (register of companies extract) — current
• Gesellschaftsvertrag (partnership agreement)
• Gewerbeschein or registration certificate

Italy (SRL, SPA, Società in nome collettivo):

• Visura camerale (chamber of commerce extract) — current
• Atto costitutivo (articles of incorporation)
• Partita IVA (VAT registration) document

Netherlands (BV, NV):

• KvK-extract (chamber of commerce extract) — current
• Statuten (articles of association)
• BTW registration document if applicable

All documents must:

• Be current (trade register extracts typically not older than 3 months)
• Show the names of all partners or authorized representatives
• Include the company's legal structure and registration details
• Be true, accurate, and up-to-date

Step 2: Verify Your Payout Details

Bank Account Requirements

The bank account holder's name must match the company name you registered, OR be a business account that belongs to the partnership. The bank account must be in the name of your incorporated partnership.

Choose Your Verification Method

Instant Verification (recommended; not available in Greece, Austria, and Italy):

• Search and select your online banking provider
• Log into your bank account via Tink, our trusted partner
• Your banking login details are not stored — they're used only for verification
• Verification is typically immediate

Manual Verification:

• Enter your bank details (IBAN/BIC)
• Upload a recent bank statement issued within the last 12 months
• The statement must show the company's name, IBAN, and for non-EU residents, the bank location
• Click 'Next' to submit
• Verification can take up to 72 hours

Step 3: Complete Verification

• If you used Instant Verification, the status updates immediately
• If you used Manual Upload, the process can take up to 72 hours
• The verification status in your Holidu account will show as "In Review"
• Our specialized team will review your data together with Adyen Support

We'll do our best to complete your verification quickly. Please allow up to two weeks for the full process.

Tips for a Smooth Verification Process

• Check Document Clarity: Make sure all documents are clear, well-lit, and legible
• Current Trade Register: Your trade register extract must be current (typically not older than 3 months)
• Consistency is Key: Ensure all information matches across documents — especially company names, addresses, and registration numbers
• Legal Representative IDs: All ID documents must be valid and clearly show the individual's information
• Monitor Your Email: Watch your inbox for updates or any additional steps needed to complete the process

Frequently Asked Questions

What if my trade register information has recently changed?

Make sure you upload a current trade register extract reflecting all recent changes. If changes were made within the last 3 months, obtain a fresh extract from your commercial register before submitting.

Can I use a personal bank account for the partnership?

No. The bank account must be registered in the name of your incorporated partnership. Personal accounts cannot be used for business payout verification.

How long does the entire verification process take?

If you use Instant Verification for both identity and bank details, the process can complete within hours. If manual uploads are required, allow up to 2 weeks for full completion, including our team's review alongside Adyen Support.

What happens if my documents are rejected?

Our specialized team will contact you via email or through the Holidu Assistant explaining which documents need to be resubmitted or corrected. You can then upload updated documents for re-review.

Is my information secure during verification?

Yes. All information is provided in a protected online environment. For bank verification, Tink (our trusted partner) handles your login securely — your credentials are never stored by Holidu or Adyen.

Need Further Assistance?

If you need help at any point, use the Holidu Assistant in your account to reach our specialized team. Our local teams know your market and local documentation requirements — they're here to help in your language.