Where Can I Find My Check-in Instructions?

Finding your check-in instructions is simple and straightforward. Holidu provides your check-in details through multiple convenient channels, so you can access them whenever you need them before your arrival.

Check Your Booking Confirmation Email

The easiest way to find your check-in instructions is to check your email. After completing your booking, Holidu sends a confirmation email that contains all the essential check-in information you'll need, including:

• The exact address of your accommodation
• Key collection instructions
• Any special access codes or entry requirements

If you don't see the confirmation email in your inbox right away, be sure to check your spam or junk folder, as confirmation emails sometimes get filtered there by mistake. Search for an email from Holidu to make sure you don't miss it.

Access Your Check-in Details via the Holidu App or Website

You can view your check-in information anytime by logging into your Holidu account:

1. Open the Holidu app on your mobile device or visit Holidu.com on your computer
2. Log into your account using your email address and password
3. Navigate to the "Bookings" or "My Bookings" section
4. Select your upcoming reservation from the list
5. View all your check-in details, including the property address and key collection instructions

This method is particularly helpful if you need to reference your check-in information while traveling or don't have your confirmation email readily available.

Contact Your Host Directly

If you haven't received your check-in details as your arrival date approaches, you have the option to contact your host directly. Your booking confirmation email includes contact details or messaging options to reach out to the property host. Most hosts are responsive and happy to provide any additional check-in instructions or answer questions you may have.

What If You Still Can't Find Your Instructions?

If you've checked your email (including spam folders), reviewed your booking in the Holidu app or website, and are unable to locate your check-in instructions, reach out to the Holidu customer support team. They can help you retrieve this information and ensure you have everything you need for a smooth check-in experience.

Having your check-in instructions readily available before you arrive helps ensure a seamless and stress-free arrival at your accommodation. Save your confirmation email or bookmark the check-in details in your Holidu account for easy access during your stay.