Will I Be Charged If I Cancel My Booking?

We understand that sometimes plans change, and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by the host for your specific property.

Understanding Cancellation Policies

Each property has its own cancellation policy, which is displayed before you complete your booking. These policies determine what happens to your payment if you cancel. Cancellation policies typically range from:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Full refund if cancelled a certain number of days before check-in; partial refunds for later cancellations
• Strict: Limited or no refunds, even if you cancel well in advance

How to Check Your Cancellation Policy

To find out if you'll be charged for cancelling your specific booking, follow these steps:

1. Check your booking confirmation email from the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.)
2. Log into your account on that platform via their website or mobile app
3. Navigate to "My Trips," "My Bookings," or similar section
4. Select your booking to view the full cancellation policy and refund details

What to Know Before Cancelling

The cancellation policy shows you exactly what refund you'll receive based on when you cancel. Some key points to remember:

• Cancellation policies are set by the host and vary by property
• The policy you agreed to at booking time applies to your cancellation
• Cancellation deadlines are typically based on your check-in date, not the date you cancel
• Processing refunds may take several days to appear in your account

Still Have Questions?

If you're unsure about your specific cancellation policy or need clarification before cancelling, contact the support team for the platform where you made your booking. They can provide detailed information about your booking and any applicable charges.